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- RETURNS & REFUNDS
At Enable Advisors, we strive to ensure customer satisfaction with our products and services. If you are not fully satisfied with your purchase, we offer a 48-hour return policy from the time of receipt.
1. Eligibility For Returns
To be eligible for a return, the item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.
2. How to Request a Return
To start a return, please contact us at info@enable-advisors.com within 48 hours of receiving your item. If your return is accepted, we will send you detailed instructions on how and where to send the package. Please note that items sent back to us without first requesting a return will not be accepted.
You can always reach out to us with any questions regarding returns at info@enable-advisors.com.
3. Damaged or Defective Items
Upon receiving your order, please inspect it thoroughly. If the item is defective, damaged, or if you received the wrong product, contact us immediately at info@enable-advisors.com. We will evaluate the issue and work to resolve it as quickly as possible.
4. Exceptions / Non-Returnable Items
Certain products and services cannot be returned, such as:
Personalized or custom-made products (including specially ordered items).
Perishable goods.
Sale items or gift cards.
Please contact us if you have any specific questions or concerns about your item before making a return request.
5. Exchanges
To exchange an item, we recommend returning the original product first. Once your return is accepted, you can proceed with a separate purchase for the new item. This helps ensure that the new product is available and can be dispatched quickly.
6. Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, you will receive a refund to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
Contact Information
For all return and refund inquiries, please contact us at: Email: info@enable-advisors.com
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